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newuser [2021/02/18 13:16]
newuser [2022/09/05 12:12] (current)
bioimaging [How can we help you?]
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 <​html><​img src="/​facility/​bioimaging/​lib/​exe/​fetch.php?​media=new_user_NEG.png"><​BR><​BR></​html>​ <​html><​img src="/​facility/​bioimaging/​lib/​exe/​fetch.php?​media=new_user_NEG.png"><​BR><​BR></​html>​
-====== How to access our resources... ​======+====== How to access our equipment? ​======
-{{::​imm_question.jpg?​280  ​|Image by Maria Henriques, João Ferreira and José Rino}} ​**If you know which microscope you want to use:** +{{::​imm_question.jpg?​200  ​|Image by Maria Henriques, João Ferreira and José Rino}} 
-\\ +  ​- The Bioimaging Unit equipment is available to iMM researchers and external users. Check our [[billing|hourly fees]]. 
-  ​* First of all, you should read our [[usage_policy|{{usage_rules_neg.png?0x35|}}]] +  - You need to use iMM's booking system (Agendo) to book our equipment. If you are not registered yet, please follow the Agendo registration instructions ​{{ ::​agendo_registration_instructions_for_immers_v3.pdf |for iMMers}} or {{ ::​imm_agendo_registration_instructions_for_external_users.pdf |for external users}}. 
-  ​* The second step will be to use our [[|{{booking_system_neg.png?​0x35|}}]] to  request access to the microscope(s)+  ​- After registration,​ you can ask for access ​to equipment by clicking on its calendar in [[|Agendo]]. 
-  ​* The [[about|Bioimaging Unit]] ​will contact ​you as soon as possible to schedule a training session (see below) +  ​- We will reply to you as soon as possible to schedule a consultation,​ to discuss experimental strategies and decide the most appropriate ​[[resources|Equipment]]. 
-  * If you are not registered in our [[https://​​|{{booking_system_neg.png?​0x35|}}]] please [[|contact us]]  ({{phone_neg.png?​15}} 47222). +  - Depending on your needs and usage frequency, we may acquire images for you or train you to become an independent user (check details below). 
- **If you don'​t ​know which microscope you want to use:** +  - Don'​t ​forget ​to check our [[usage_policy|Usage and Booking Rules]].
-  * Please ​[[|contact us]] ({{phone_neg.png?​15}} 47222). We will gladly help you with your microscopy needs and discuss your ideas.+
 \\ \\
 +====== How can we help you?  ======
-====== Getting trained ​on a microscope ​====== +{{::​consultation.png?​50|}} **Consultation** - The first step is to meet us (in person or by Zoom) to discuss your needs and determine the most appropriate microscope. 
-{{  ​training_steps.png?240|}}   + 
-  * Training is __mandatory__,​ even if you have already used the microscope elsewhere.  +{{::​test_first.png?​50|}} **Test First** - If necessary, we will give you permission in the booking system to schedule a test (by us) on a specific ​microscope
-  * The [[about|Bioimaging Unit]] ​will contact you as soon as possible upon any access request to schedule a training ​session.  + 
-  After training ​you will be able to use the [[|{{booking_system_neg.png?0x35|}}]] to reserve time on microscopes+{{::​we_aqcuire.png?50|}} **We Acquire** - If you only need a few images, we will give you booking permission and do the acquisition for you, no training required. 
-  You **must** request assistance ​for your first session on the microscope + 
-  * After you are fully independent user, you can request technical assistance when necessary (e.g. for troubleshooting,​ new settings, etc.)+{{::​training.png?​50|}} **Training** is __mandatory__ ​for independent use, even if you have already used the microscope elsewhere. We book the training session
 +{{::​assisted_sessions.png?​50|}} **Assisted Use** __must occur within 1 week__ after training. You will have //in training// booking permissions and our help during the sessions
 +{{::​independence.png?​50|}} ​**Independence** - Once you are comfortable with using the microscope on your own, you will be given //regular user// privileges. 
 +{{::​image_analysis_and_processing.png?50|}} **Image Analysis** - We can help you analyze your data more efficiently by developing [[microscopytools|image analysis and processing tools]]. 
 +{{::​publication.png?​50|}} ​**Publication** - We can also help you writing materials and methods and preparing figures ​for a manuscript with microscopy data.
 **Please Note** **Please Note**
-  * If you don't use a microscope within ​2 weeks after training, you will lose access ​to it +  ​* After you are a fully independent user, you can request technical assistance when necessary (e.g. for troubleshooting,​ new settings, etc.) 
-  * If you don'​t ​use a microscope for more than 3 months, you will lose access ​to it +  ​* If you do not book a microscope ​for assisted sessions ​within ​1 week after training, you may need to be trained again 
-  * If you have lost access to a microscope, you may have to repeat training ​to use it again.+  * If you do not use a microscope for more than 1 monthwe may contact ​you to assess the need for re-training 
 +  * If you misuse ​a microscope ​or fail to follow turn on/off procedures, you will be re-trained and go back to Assisted Use 
 +  * We are always available for consultations and advice on all things related ​to microscopy. Feel free to [[https://​​facility/​bioimaging/​doku.php?​id=about#​contacts|contact us]] ({{phone_neg.png?​15}} 47305), we will gladly help you with your microscopy needs and discuss your ideas.
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newuser.1613650585.txt.gz · Last modified: 2021/02/18 13:16 by bioimaging