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--- newuser [2021/08/16 19:57]
bioimaging
+++ newuser [2022/09/05 12:12] (current)
bioimaging [How can we help you?]
@@ Line 1: / Line 1: @@
 <html><img src="/facility/bioimaging/lib/exe/fetch.php?media=new_user_NEG.png"><BR><BR></html>
-====== How to access our equipment... ======
+====== How to access our equipment? ======
-{{::imm_question.jpg?280  |Image by Maria Henriques, João Ferreira and José Rino}}
+{{::imm_question.jpg?200  |Image by Maria Henriques, João Ferreira and José Rino}}
-  * The Bioimaging Unit equipment is available to iMM researchers and external users. Check our hourly fees: [[billing|{{charge_rates_neg.png?0x35|}}]]
+  - The Bioimaging Unit equipment is available to iMM researchers and external users. Check our [[billing|hourly fees]].
-  * You need to use iMM's booking system to get access to and book our equipment. Sign in or register here: [[https://imm.agendo.science/|{{booking_system_neg.png?0x35|}}]]
+  - You need to use iMM's booking system (Agendo) to book our equipment. If you are not registered yet, please follow the Agendo registration instructions {{ ::agendo_registration_instructions_for_immers_v3.pdf |for iMMers}} or {{ ::imm_agendo_registration_instructions_for_external_users.pdf |for external users}}.
-  * After registration, you can ask access to an equipment by clicking on its calendar or [[imm-bioimaging@medicina.ulisboa.pt|emailing us]]. Please check also our [[usage_policy|{{usage_rules_neg.png?0x35|}}]]
+  - After registration, you can ask for access to equipment by clicking on its calendar in [[https://imm.agendoscience.com/|Agendo]].
-  * We will reply to you as soon as possible to schedule a consultation, to discuss experimental strategies and decide the most appropriate [[resources|{{equipment_neg.png?0x35|}}]]
+  - We will reply to you as soon as possible to schedule a consultation, to discuss experimental strategies and decide the most appropriate [[resources|Equipment]].
-  * Depending on your needs and usage frequency, we may acquire images for you or train you to become an independent user (check details below)
+  - Depending on your needs and usage frequency, we may acquire images for you or train you to become an independent user (check details below).
+  - Don't forget to check our [[usage_policy|Usage and Booking Rules]].
 \\
-====== Getting trained on a microscope ======
+====== How can we help you?  ======
-{{::get_started_info.png?700|}}
+{{::get_started_info.png?800|}}
 {{::consultation.png?50|}} **Consultation** - The first step is to meet us (in person or by Zoom) to discuss your needs and determine the most appropriate microscope.
-{{::test_first.png?50|}} **Test First** - If necessary, we will give you permissions in the booking system to schedule a test (by us) on a specific microscope.
+{{::test_first.png?50|}} **Test First** - If necessary, we will give you permission in the booking system to schedule a test (by us) on a specific microscope.
-{{::we_aqcuire.png?50|}} **We Acquire** - If you only need a few images, we will give you booking permissions and do the acquisition for you, no training required.
+{{::we_aqcuire.png?50|}} **We Acquire** - If you only need a few images, we will give you booking permission and do the acquisition for you, no training required.
 {{::training.png?50|}} **Training** is __mandatory__ for independent use, even if you have already used the microscope elsewhere. We book the training session.
-{{::assisted_sessions.png?50|}} **Assisted Use** __must occur within 2 weeks__ after training. You will have //in training// booking permissions and our help during the sessions.
+{{::assisted_sessions.png?50|}} **Assisted Use** __must occur within 1 week__ after training. You will have //in training// booking permissions and our help during the sessions.
 {{::independence.png?50|}} **Independence** - Once you are comfortable with using the microscope on your own, you will be given //regular user// privileges.
+{{::image_analysis_and_processing.png?50|}} **Image Analysis** - We can help you analyze your data more efficiently by developing [[microscopytools|image analysis and processing tools]].
+{{::publication.png?50|}} **Publication** - We can also help you writing materials and methods and preparing figures for a manuscript with microscopy data.
 **Please Note**
   * After you are a fully independent user, you can request technical assistance when necessary (e.g. for troubleshooting, new settings, etc.)
-  * If you do not book a microscope for assisted sessions within 2 weeks after training, you will have to be trained again
+  * If you do not book a microscope for assisted sessions within 1 week after training, you may need to be trained again
-  * If you do not use a microscope for more than 3 months, we may contact you to assess the need for re-training
+  * If you do not use a microscope for more than 1 month, we may contact you to assess the need for re-training
+  * If you misuse a microscope or fail to follow turn on/off procedures, you will be re-trained and go back to Assisted Use
-  * We are always available for consultations and advice on experimental planning and all things related with microscopy. Feel free to [[imm-bioimaging@medicina.ulisboa.pt|contact us]] ({{phone_neg.png?15}} 47305), we will gladly help you with your microscopy needs and discuss your ideas.
+  * We are always available for consultations and advice on all things related to microscopy. Feel free to [[https://imm.medicina.ulisboa.pt/facility/bioimaging/doku.php?id=about#contacts|contact us]] ({{phone_neg.png?15}} 47305), we will gladly help you with your microscopy needs and discuss your ideas.
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