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usage_policy [2018/05/23 16:44] flowcytometry [Cell Sorters] |
usage_policy [2018/05/23 16:48] flowcytometry [Cell Sorters] |
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{{warning.jpg?20|}} Users will be **billed according to the actual starting time or booked starting time (whichever occurs first) and the actual ending time or booked ending time (whichever occurs last)** | {{warning.jpg?20|}} Users will be **billed according to the actual starting time or booked starting time (whichever occurs first) and the actual ending time or booked ending time (whichever occurs last)** | ||
- | {{warning.jpg?20|}} ** Last Minute Cancellations** (within 3h before the starting booked time) will be penalized | + | {{warning.jpg?20|}} ** Last Minute Cancellations** (within 3h before the starting booked time) will result in a penalization \\ |
**The penalty charge corresponds to the running cost of the system if the session is not booked by another user** \\ | **The penalty charge corresponds to the running cost of the system if the session is not booked by another user** \\ | ||
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- Users **can only cancel bookings 7 days in advance** | - Users **can only cancel bookings 7 days in advance** | ||
- | {{warning.jpg?20|}} ** Cancellations** (within 6 days in advance) must be requested by [[imm-flowcytometry@medicina.ulisboa.pt|email]] \\ | + | {{warning.jpg?20|}} ** Cancellations** (within 6 days in advance) will result in a penalization \\ |
**The penalty charge corresponds to the running cost of the system if the session is not booked by another user** | **The penalty charge corresponds to the running cost of the system if the session is not booked by another user** | ||
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