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usage_policy [2018/05/23 16:11]
flowcytometry
usage_policy [2018/05/24 14:28]
flowcytometry
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   - Users must have a valid reservation in a system before using it.   - Users must have a valid reservation in a system before using it.
   - Users must use their own booked time and not book or use a resource with other username.   - Users must use their own booked time and not book or use a resource with other username.
-  - Users **can only cancel 3h before the slot starting time**+  - Users **can only cancel ​bookings ​3h before the slot starting time**
   - Users must record start and finish times on the system log sheet (cleaning time included) and problems (if any)   - Users must record start and finish times on the system log sheet (cleaning time included) and problems (if any)
   - Users that swap filters must leave the system with the default configuration   - Users that swap filters must leave the system with the default configuration
   - Users must log out from the analyzer software at the end of their session   - Users must log out from the analyzer software at the end of their session
-  - Users must **switch off the system** if they are the **last user booked** or the analyzer **will not be used for at least 3h**+  - Users must **switch off the system** if they are the **last user booked** or if the analyzer **will not be used for at least 3h** 
 +  - Users must warn the previous user or shutdown the system themselves if they cancel a reservation
   - Users must always export their data and delete it from the FACSDiva database regularly   - Users must always export their data and delete it from the FACSDiva database regularly
   - Users must **always clean the machines** following the cleaning protocol and **record the cleaning steps** in FACSDiva   - Users must **always clean the machines** following the cleaning protocol and **record the cleaning steps** in FACSDiva
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 {{warning.jpg?​20|}} Users will be **billed according to the actual starting time or booked starting time (whichever occurs first) and the actual ending time or booked ending time (whichever occurs last)** {{warning.jpg?​20|}} Users will be **billed according to the actual starting time or booked starting time (whichever occurs first) and the actual ending time or booked ending time (whichever occurs last)**
  
-{{warning.jpg?​20|}} ** Last Minute Cancellations** (within 3h before the starting booked time) must be requested by [[imm-flowcytometry@medicina.ulisboa.pt|email]] ​\\ +{{warning.jpg?​20|}} ** Last Minute Cancellations** (within 3h before the starting booked time) will result in a penalization ​\\ 
 **The penalty charge corresponds to the running cost of the system if the session is not booked by another user** \\ **The penalty charge corresponds to the running cost of the system if the session is not booked by another user** \\
  
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 ===== Cell Sorters ===== ===== Cell Sorters =====
-  - Users must [[imm-flowcytometry@medicina.ulisboa.pt|contact us]] to get access to the cell sorters booking.+  - Users must [[imm-flowcytometry@medicina.ulisboa.pt|contact us]] or use the booking system ​to request ​access to the cell sorters booking.
   - The cell sorters **can be booked up to 6 weeks in advance** between 10am and 6pm    - The cell sorters **can be booked up to 6 weeks in advance** between 10am and 6pm 
   - Users must **include time in their booking for new settings, purity checks and cleaning** (minimum 30 min)   - Users must **include time in their booking for new settings, purity checks and cleaning** (minimum 30 min)
   - Users must mention in the booking comments which nozzle (70 μm, 85 μm or 100 μm) and collection tubes (1.5 mL tubes, 5 mL FACStubes or 15 mL Falcon tubes) they will be using   - Users must mention in the booking comments which nozzle (70 μm, 85 μm or 100 μm) and collection tubes (1.5 mL tubes, 5 mL FACStubes or 15 mL Falcon tubes) they will be using
   - Users must not book on behalf of others   - Users must not book on behalf of others
-  - Users can book unlimited slots but **can only cancel 7 days in advance**+  - Users **can only cancel ​bookings ​7 days in advance**
  
-{{warning.jpg?​20|}} ** Cancellations** (within 6 days in advance) ​must be requested by [[imm-flowcytometry@medicina.ulisboa.pt|email]] ​\\ +{{warning.jpg?​20|}} ** Cancellations** (within 6 days in advance) ​will result in a penalization ​\\ 
 **The penalty charge corresponds to the running cost of the system if the session is not booked by another user** ​ **The penalty charge corresponds to the running cost of the system if the session is not booked by another user** ​
 \\ \\
usage_policy.txt · Last modified: 2024/02/28 22:35 by flowcytometry