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about [2023/02/15 12:34] flowcytometry [How to use the service] |
about [2023/02/15 12:58] flowcytometry [Service Hours] |
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===== Prices ===== | ===== Prices ===== | ||
- | Users are billed for the actual time of usage. [[https://imm.agendo.science|Online booking]] is mandatory for each usage session. **Cancellations and no shows will be charged extra**, please check the [[usage_policy|usage rules]] for more details.\\ | + | Users are billed according to booked time and the actual time of usage. [[https://imm.agendo.science|Online booking]] is mandatory for each usage session. **Cancellations and no shows will be charged extra**, please check the [[usage_policy|usage rules]] for more details.\\ |
**Check our** [[billing|{{charges_v2.png?120}}]] | **Check our** [[billing|{{charges_v2.png?120}}]] | ||
===== Service Hours ===== | ===== Service Hours ===== | ||
- | **9 a.m. - 6 p.m.** for **Training, Assistance and Consultations** | + | **9 a.m. - 12 a.m.** and **4 p.m. - 6 p.m.** for **Training, Assistance and Consultations** |
24 hours, 7 days a week for Equipment Usage by **authorized, trained users** (see [[usage_policy|Usage Rules]]) | 24 hours, 7 days a week for Equipment Usage by **authorized, trained users** (see [[usage_policy|Usage Rules]]) | ||